Privacy Policy & SMS Terms

Effective Date: September 10, 2026

The ART of Insurance (“The ART of Insurance,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.artofinsurance.net, request an insurance quote, submit information through our website, communicate with our team, schedule an appointment, or interact with us through phone, email, or SMS/text messaging.

1. Information We Collect

Depending on how you interact with The ART of Insurance, we may collect information including:

  • First and last name

  • Email address

  • Telephone or mobile number

  • Mailing address

  • Information submitted through insurance quote or contact forms

  • Information regarding insurance products or coverage you are interested in

  • Information necessary to prepare, service, or discuss insurance quotes and policies

  • Appointment and communication preferences

  • Records of communications with our team

  • SMS/text-message consent and opt-in records

  • Website usage and technical information, including IP address, browser type, device type, and website activity

We collect information directly from you when you provide it to us and may also collect certain information automatically when you use our website.

2. How We Use Your Information

We may use personal information to:

  • Respond to your inquiries

  • Prepare and discuss insurance quotes

  • Provide insurance-related products and services

  • Communicate regarding quotes, applications, policies, renewals, and coverage

  • Schedule and confirm appointments

  • Provide customer support

  • Request documents or information necessary to assist you

  • Send account, policy, service, or appointment-related notifications

  • Send SMS/text messages when you have provided appropriate consent

  • Improve our website and customer experience

  • Protect against fraud or unauthorized activity

  • Maintain appropriate business records

  • Meet insurance-carrier, legal, regulatory, and compliance obligations

We use personal information only for legitimate business purposes and as permitted or required by applicable law.

3. SMS/Text Messaging Privacy

The ART of Insurance may offer SMS/text-message communications to customers and prospective customers who provide the appropriate consent.

SMS Consent

We will only send SMS/text messages to individuals when we have an appropriate basis and consent to do so.

No mobile information, mobile opt-in data, SMS consent, or phone numbers collected for SMS communication purposes will be shared, sold, rented, or transferred to third parties or affiliates for their marketing or promotional purposes.

Information obtained as part of the SMS consent process will be used to provide the text-message communications that you have requested or consented to receive.

We may use technology and communications service providers, such as RingCentral, to facilitate communications on our behalf. These service providers may process information only as necessary to provide services to The ART of Insurance and are not authorized to use your SMS opt-in information for their own marketing purposes.

4. Types of SMS Messages

If you consent to receive SMS messages from The ART of Insurance, messages may include:

  • Responses to insurance inquiries

  • Insurance quote updates

  • Appointment scheduling and reminders

  • Follow-up communications

  • Requests for documents or information

  • Policy-related notifications

  • Renewal reminders

  • Billing or payment-related communications

  • Customer-service communications

  • Coverage-related updates

  • Other informational messages related to services you have requested

If The ART of Insurance sends promotional or marketing text messages, those messages will only be sent where the appropriate marketing consent has been obtained.

5. SMS Message Frequency

Message frequency may vary depending on your relationship with The ART of Insurance, the services you request, your quote or policy activity, appointment activity, and your communication preferences.

6. Message and Data Rates

Message and data rates may apply depending on your wireless carrier and mobile service plan.

The ART of Insurance does not charge a separate fee to receive SMS messages, but your wireless carrier's standard messaging or data charges may apply.

7. Consent Is Not a Condition of Purchase

Your consent to receive SMS/text messages is voluntary.

Consent to receive marketing or promotional SMS messages is not a condition of purchasing any insurance product or service from The ART of Insurance.

8. How to Opt Out of SMS Messages

You may opt out of receiving SMS messages at any time by replying:

STOP

After receiving your STOP request, we may send one final confirmation message confirming that you have been unsubscribed.

After opting out, you will no longer receive SMS messages from the applicable messaging program unless you subsequently opt in again.

9. How to Get Help

For assistance with SMS communications, reply:

HELP

You may also contact The ART of Insurance at:

Phone: 803.752.0712
Website: www.artofinsurance.net
Email: connect@artofinsurance.net

10. How We Share Personal Information

The ART of Insurance does not sell personal information.

We may share personal information only when reasonably necessary to operate our business, provide requested insurance services, or comply with legal obligations.

This may include sharing appropriate information with:

  • Insurance carriers and underwriters

  • Service providers supporting our business operations

  • Customer relationship management providers

  • Communications providers, including RingCentral

  • Website hosting and technology providers

  • Professional advisers

  • Governmental or regulatory authorities when required by law

Service providers may access personal information only as reasonably necessary to perform services on our behalf and are expected to appropriately safeguard that information.

Regardless of the above:

Mobile opt-in information, SMS consent, and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for their marketing or promotional purposes.

11. Insurance Information

Because we provide insurance-related services, you may choose to provide information necessary to prepare quotes, review coverage, service policies, or otherwise assist you.

Certain information may need to be shared with insurance carriers, underwriters, or other parties necessary to provide the insurance products or services you request.

SMS consent information will not be shared for third-party marketing or promotional purposes.

12. Data Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or destruction.

Access to personal information is limited to personnel and service providers who require access for legitimate business purposes.

However, no electronic transmission or storage method can be guaranteed to be completely secure.

13. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide requested services

  • Maintain insurance and customer records

  • Fulfill the purposes described in this Privacy Policy

  • Satisfy legal and regulatory obligations

  • Resolve disputes

  • Maintain records of SMS consent and opt-out requests

Retention periods may vary depending on the type of information and applicable requirements.

14. Cookies and Website Technologies

Our website may use cookies, analytics technologies, and similar tools to provide website functionality, understand website activity, improve our services, and maintain security.

Your browser may allow you to control or disable certain cookies.

15. Third-Party Websites

Our website may contain links to websites, insurance carriers, services, or platforms operated by third parties.

Those third parties maintain their own privacy practices. The ART of Insurance is not responsible for the privacy or security practices of third-party websites.

16. Your Privacy Choices

Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.

You may also request updates to your communication preferences at any time.

To submit a privacy request, contact The ART of Insurance using the contact information below.

17. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through our website.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technologies, legal obligations, or privacy practices.

When changes are made, the Effective Date at the top of this policy will be updated.

19. Contact The ART of Insurance

For questions regarding this Privacy Policy or our privacy practices, contact:

The ART of Insurance

Phone: 803.752.0712
Website: www.artofinsurance.net
Email: connect@artofinsurance.net
Address: 2903 Millwood Avenue, Columbia, SC 29205

SMS Terms of Service

By affirmatively opting in to receive SMS communications from The ART of Insurance, you agree to receive SMS/text messages consistent with the consent you provide.

Messages may include insurance quote communications, appointment reminders, follow-up messages, policy-related notifications, renewal reminders, document requests, billing-related communications, customer-service messages, and other communications related to your insurance inquiry or relationship with The ART of Insurance.

Message frequency may vary.

Message and data rates may apply.

Reply STOP to opt out.

Reply HELP for assistance.

Consent to receive promotional SMS messages is not a condition of purchasing any product or service.

No mobile opt-in data, SMS consent, or phone numbers collected for SMS purposes will be shared with third parties or affiliates for their marketing or promotional purposes.

For additional information about how we handle personal information, please review this Privacy Policy.